The foundation of the training was that D.I.S.C. personality inventory, developed by William Moulton Marston. Basically the premise is that each of us have a very distinct and predictable pattern of observable behavior sounding in one of these dimensions (for the most part each of us have some of each these dimensions in our personality, but we generally have a tendency to exhibit one of them more than the rest):
"D"ominance: To the point, decisive and bottom line oriented. These people tend to be independent and results driven. They are strong-willed people who enjoy challenges, taking action, and immediate results.
"I"nfluence: Optimistic and outgoing. They tend to be highly social and out going. They prefer participating on teams, sharing thoughts, and entertaining and energizing others.
"S"teadiness: Empathetic & Cooperative. These people tend to be team players and are supportive and helpful to others. They prefer being behind the scene, working in consistent and predictable ways. They are often good listeners and avoid change and conflict
"C"onscientiousness: Concerned, Cautious & Correct. These people are often focused on details and quality. They plan ahead, constantly check for accuracy, and what to know "how" and "why".
We took a personality assessment prior to the training and answered questions that resulted in each of us receiving a comprehensive, 17-page profile about how we respond to different situations in the workplace. No surprise here; I scored highest in the "I" or "Influence" dimension. And I have to say, that the assessment was dead on. There was even a page on "Things NOT to do while communicating with Fergie." Things such as:
- Don't leave decisions hanging in the air
- Don't talk in a loud voice or use confrontation
- Don't be dictatorial
The "Do's" were equally right on target:
- Do provide a warm and friendly environment
- Do be sincere and use a tone of voice that shows sincerity
- Do support your communications with correct facts and data
I'm an "I." And I like it.
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